Remote Customer Support Manager Job at Avenu Holdings LLC, United States

  • Avenu Holdings LLC
  • United States

Job Description

Neumo is seeking a Manager of Customer Support to oversee the day-to-day operations of the customer support team, ensuring service levels and customer satisfaction goals are met. You will mentor a team and collaborate with engineering and product management to resolve escalated issues and improve support processes. The ideal candidate will have 5+ years in customer support with at least 2 in a leadership role, a Bachelor’s degree preferred, and hands-on experience with Salesforce, Zendesk, Jira, #J-18808-Ljbffr

Job Tags

Remote work

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