Job Description

Job Title: Lifestyle  Coordinator
Location: West Yarmouth, MA - Mill Hill Residence
Employment Type: Full Time - Sunday-Thursday
Salary Range: $22+
Department: Activities

About Us:
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Staff Accountants to become part of our family. We invite you to take your first step toward a rewarding career with us!

Position Summary: The Lifestyle Coordinator is responsible for the development, coordination’s, and implementation of all programs and ensuring that it is therapeutic to the residents and maximizes their quality of life. Maplewood Senior Living offers a full range of social, physical, cognitive, emotional, spiritual and purposeful programs to meet overall wellbeing of our residents. The Lifestyle Coordinator shall make every effort to meet the comprehensive needs and interests of all of the residents. 

Key Responsibilities:

Management Responsibilities

• Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community
• Ensure therapeutic recreation programming meets all state, federal and other regulations.
• Demonstrate requisite knowledge, skills and abilities consistent with the duties & responsibilities of this position.
• Personable, reliable and a great communicator and team player.
• Able to relate professionally and positively to residents, physicians, government regulators, incoming visitors and associates at all levels.
• Provide ongoing communication to the Lifestyle Director, Resident Service Director and Executive Director regarding staffing issues or concerns
• Other responsibilities as assigned by supervisor (Lifestyle Director/Executive Director).
• Attend Monthly All Associate meetings
• Attend bi-Monthly Regional Lifestyle Coordinator meetings
• Assist with maintaining Schedule K binder of all residents’ information regarding resident preferences around HIPAA (i.e., photo release, programing opt-out, etc.)

Therapeutic Recreation Program:

• Ensures a monthly program calendars is designed and implemented based on residents abilities, interests hobbies, religions and work/volunteer experience
• Plans, implements, and conducts/monitors recreational programs to meet the needs of all of our resident
• Select, schedule and lead activities appropriate for all levels and abilities
• Assist with coordination with transportation of residents for outings and events outside of the community, which may include driving a community motor vehicle.
• Successfully work within Lifestyle budgetary guidelines regarding entertainment, supplies and labor hours
• Assist with planning and implementation of special events for the community, at least one family event per quarter
• Assist with completion of Staying Connected Form/Personal History Form for all residents
• Assist with maintaining a Staying Connected Binder of all residents personal history forms and utilizes the information when creating the recreation program calendar

• Assist with coordinating WISH Program/Parallel activities with Resident Service Care team.
• Ensure and maintain appropriate program supplies for recreation programs
• Assist with purchasing adaptive program supplies as needed to meet the needs of the residents
• Assist Lifestyle Director with keeping current a list of local entertainers who will provide entertainment
• Assist the Lifestyle Director to ensures that a full activity program is offered seven days a week, including evenings and holidays
• Posts the current monthly, weekly and daily schedule of activities in public areas and distributes to Department Managers
• In absent of Lifestyle Director, Co-leads monthly Resident Council Meeting with Executive Director and works with ED on agenda.
• In absent of Lifestyle Director, Co-Lead a monthly Culinary Service Meeting with the Culinary Service Director for the residents to provide feedback
• Provide an afternoon social or Happy hour daily
• Assist the Lifestyle Director to hold a monthly Activity Committee Meeting to provide residents opportunity to give input into the monthly calendar of events.
• Meet with residents and families to identify resident interests, resolve concerns, and develop meaningful relationships
• Annual Maplewood theme programming has been included on monthly calendar and is being held
• Will provide Information to front desk to assist residents in organizing self-directed programing - e.g. contacts lists for Bridge Club, etc., phone numbers
• Other duties as assigned

Sales & Marketing

• Assist with touring and providing information about MSL therapeutic recreation programs to families of perspective residents
• Develop and distribute a monthly calendar and newsletter

Compliance/ Safety/Vehicle:

• Follows all emergency procedures
• Understands and implements all safety practices and procedures.
• Assist with taking Photos of new residents within 24 hours of move in and staff is oriented to new resident

Communication:

• Possess a sincere passion for working with our senior population
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
• Able to effectively manage assistants and volunteers
• Displays patience, tact, enthusiasm and a cheerful disposition
• Create a positive atmosphere with an engaging variety of activities
• Promote Maplewood in a positive manner and effectively communicate the organizations values to residents, visitors, co-workers and the community

Education/Experience/Licensure/Certification:  

• An associate degree from an accredited college or university or satisfactory completion of two years of college, with major work in recreation, occupational therapy, gerontology or a related field, or two years of full-time experience in the recreation field with an adult population
• Must possess a passion for working with the senior population and improving their quality of life
• Excellent communication, organization and time management skill
• Basic typing skills and computer knowledge (familiarity with MS Word, Excel, Publisher and creative software)
• Driver requirements: Valid driver’s license with good driving record (may be required to take a driving test)

Physical Requirements:  

• Must be capable of using up to 50 pounds occasionally while lifting, carrying, pushing, or pulling.
• While performing the duties of this job, the employee is regularly required to sit, walk, climb stairs and/or stepladders, push wheelchairs, stand, stoop, kneel, bend, or crouch, reach with hands arms, balance, lift and perform medium to the maximum transfer assists with residents.

Miscellaneous:

• Required to work weekends and holidays as assigned
• May be required to work on shifts other than the one for which hired
• May be required to work extended hours up to 16 hours per day
• Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C viruses
• Could be subject to hostile and emotionally upset residents due to mental status

Why You'll Love Working for Us: 

• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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